Getting What You Want: Assertive Communication Skills: 2 days with a week in between to practice

2024 Courses:

Two consecutive Thursdays: March 7 & 14 live interactive online

Two consecutive Thursdays: June 6 & 13 In person Face-to-Face

Two consecutive Thursdays: August 8 & 15 In person Face-to-Face

Two consecutive Thursdays: October 10 & 13 In person Face-to-Face

Getting What You Want:  Assertive Communication skills is the foundation course.

9.30am  - 4.30pm x 2 days

Do you have a problem / challenge to 'Speak Up and Be Heard' as confidently as you'd like? Are you too empathetic? Or maybe you get too emotional? 

Do you find it difficult to say ‘No’ and set boundaries.
Could you benefit from handling ‘difficult behaviours’ better? 

‘Getting What You Want’ gives you the confidence, skills, tools and techniques to ‘speak up and be heard, balanced with empathy, under an umbrella of respect’.

Feedback:
“I found the 2 session format with 1 week in-between extremely effective - it allowed us to have time to put our new skills into practice, and give a sense of accountability. Yvonne was a wonderful, good humoured teacher who managed the group well. She consistently reminded us of tips and strategies throughout discussions, which helped cement them in our minds and reframed our thinking. Now, I feel much more empowered and brave to assert myself in life. Thank you, Yvonne!” Jane W

The week in between gives participants a focused 7 days to practice the key techniques and tools, before we add more tools and expand and integrate the assertive skills tool kit on the second day.

For those that implement the techniques and tools GWYW can be transformational.

Assertive Skills Advanced: 1 day

2024 Courses:

April 11 Thursday: In person Face-to-Face

November 7 Thursday: In person Face-to-Face

Advanced Assertive Skills - one day 9am - 5pm builds on the foundational skills.

If participants feel they have quite good assertive skills - then this is the course to take them further. 

The day dives deep and is divided into 4 sessions: Mind, Emotions, Physiology and Assertive Language.

Communicate calmly and professionally, even in stressful and emotionally charged situations. Stand up and respectfully speak up and be heard in all situations. Learn how to connect, engage and empathise for greater influence, productivity and profitable relationships.

Feedback: “The Advanced Assertive Skills one day course with Yvonne was fantastic. Really empowering and insightful.”  Justin C

"Excellent value and a great investment in my career and management style. The whole workshop was valuable, perfectly timed and perfectly pitched.’"  Melissa G

"Yvonne is inspiring, energetic, so good at running the group, keeping the content relevant, answering questions, giving own examples, and making everyone feel comfortable."  Marcelle S

Assertive Conversation Skills PRACTICE

2024 Courses:

May 9 Thursday: Live interactive online

July 24 Wednesday in person Face-to-Face

November 21 Thursday in person Face-to-Face

Assertive Conversation Skills Practise - one day 9am - 5pm

Are you avoiding ‘difficult’ conversations? Or, you’re having them but not getting good results? 

This one-day practical training course will give you the confidence, skills, tools and techniques to handle tough conversations with less stress and more success.

Practice your assertive conversations -  get good at the ones that are currently too challenging / too difficult. The Key words are practising and conversations

Ideally this is the third course, because participants have all the tools and techniques.

Each participant writes down two of their 'challenging' conversations scenarios.

Yvonne contextualises so they are relevant for everyone. 

Then she leads through discussion, role plays, we explore options, participants practise . . . and through feedback Yvonne coaches as well as teaches and demonstrates the whole assertive package.

Feedback: “Yvonne was fantastic and great at working through practical examples with an engaged group, making us all feel comfortable and building rapport very quickly. So many actionable out-takes from this course, thank you!” Miranda S.